Hot Topic - RV Enthusiast Magazine

Hot Topic

by | Apr 6, 2023 | Appliances, Electrical, Plumbing, Repairs and Upkeep

Photos by Lori Swaffer

The 120-volt AC heating element in a hot water tank is one of those overlooked parts that stay out-of-mind — until it fails, which is usually on a trip. Replacing this element is a simple project for any do-it-yourselfer.

If you’re like most RVers, you turn on the appliances and just expect them to work, never thinking whether there’s a finite life to trouble-free service — especially when the RV is used full time. Unfortunately, size requirements to fit into tighter spaces inside motorhomes and trailers dictate appliance function and maintenance. Couple this consideration with the weight limitations to comply with chassis and tire ratings (as well as balance) and RV appliances typically are not built to withstand endless years of rigorous service like most home appliances.

Case in point: the electric heating element in my Suburban water heater.

While it still functioned, its days were numbered after being in service full time since 2010. Frankly, it’s hard to believe it didn’t burn out long ago.

While replacing a friend’s electric element I had an epiphany: Since mine is on borrowed time, I needed to make a change before it stopped working. Granted, when these heating elements cease to function you can always switch the operation to LP-gas — but if you’re in a site with full hookups you might as well take advantage of the electricity, which is normally included with the fees you’re paying. Besides, these days you never know when replacement parts become backordered.

Early Failure
My friend’s RV was only three years old, so I was rather surprised the element burned out. But the RV was purchased used and had been winterized, so in all likelihood someone flipped the switch ON with no water in the tank — causing the element to burn out quickly. I was able to determine that the heating element was toast by checking whether it had 120 volts AC at the element and if it was drawing any current. Using an induction amp meter, current registered zero, it should read somewhere around 10 amps while the water heater is in heating mode.

technician turns off the switch for the water heater

It’s imperative that the switch for the water heater be turned off before changing the element. Never allow this switch to be On when the tank empty. Another switch is in the lower left face of the water heater compartment — not all RVs will have an interior switch.

Keep in mind that the gas and electric sides have their own thermostat and emergency cut off (eco) switches that are mounted just above the gas valve. The thermostat assembly has a propensity to burn out, which can be detected by checking for 120-volt AC power at the heating element. If there’s no voltage at the heating element (and the circuit breaker is OK), you’ll need to backtrack to determine where the voltage stops, which would indicate the source of the problem. If you’re not confident working with 120-volt AC power, turn this part of the project over to a qualified technician.

While there are several replacement parts with unfamiliar names on the market that are cheaper, I decided to go with the Suburban OEM element. You can acquire the Suburban 520900 Water Heater Element with Gasket for SW-Series-120V on Amazon for $15.98.

Hey, This is Easy to Do
Refreshingly, the heating element is quite simple to replace, albeit with a little grunting to break it loose from the tank (as explained later). In preparation, turn off the switch that’s usually in the monitor-panel cluster inside the RV. There’s also another On/Off switch in this unit right next to the heating element. Know, however, that some manufacturers do not add the interior switch; if this is the case, make sure the switch in the water heater compartment is in the Off mode. It’s also always best to unplug any source of 120-volt AC power from the RV, just to play it safe.

You can also drain the tank first, which may not be a bad idea if it’s time to check the condition of the anode rod. In either case, do not attempt any repairs until the water in the tank has cooled.

technician holds socket parts in hand

Normal sockets will not fit the heating element properly — and in many cases won’t even clear the metal faceplate. Camco sells a socket for a ½-inch drive specifically for this purpose.

Removing the heating element will require the use of a special socket specifically sized and shaped for this type of project. (The Camco 09951 Professional Water Heater Element Socket sells for $19.99 on Amazon.) Many do-it-yourselfers are tempted to simply employ a standard ½-inch-drive socket that’s close to the size of the element, but because of the odd shape of the heating element and metal faceplate it’s difficult to get enough “bite” to remove it from the tank.

Before trying to unscrew the element, remove the black and white wires from the heating element; there’s no slack in the wires to rotate the element. Don’t worry about identifying the wire positions since the element is not polarized. Attach a 6-inch extension to the new socket and a heavy-duty ratchet. Don’t be alarmed if the element is hard to break loose; after many years of being in this environment, you may in fact have to use a piece of pipe as a breaker bar if you don’t have a commercial counterpart. The calcium build-up over the years almost cemented the element into my friend’s water heater; I needed to use a 4-foot length of pipe on the end of the ratchet handle to break it loose. Once it popped loose, the element came right out. Be prepared: As you’re pulling the old element out, have the new one ready to go because if you didn’t drain the tank water is going to flow out and you’ll need to screw in the new element quickly.

a drill gun is used to remove a screw from the heating element cover
close view of a screw being removed from the heating element cover

The screws are removed from the plastic cover to access the heating element. Care must be taken not to tear the gasket around the cover. If the gasket tears during removal of the cover, use a silicone adhesive to hold it in place while reinstalling the cover.

technician uses a device to check the AC voltage

To determine whether the heating element is burned out, check AC voltage across the white and black wires. If there’s no voltage, first check the circuit breaker. If it’s okay, you’ll have to backtrack the circuit to find where the voltage stops and make necessary repairs.

The screws are removed from the plastic cover to access the heating element. Care must be taken not to tear the gasket around the cover. If the gasket tears during removal of the cover, use a silicone adhesive to hold it in place while reinstalling the cover.
To determine whether the heating element is burned out, check AC voltage across the white and black wires. If there’s no voltage, first check the circuit breaker. If it’s okay, you’ll have to backtrack the circuit to find where the voltage stops and make necessary repairs.
It’s not necessary to use Teflon tape or pipe dope on the threads, since the element has a gasket to prevent leaks. It’s a little bit of a chore to insert the long heating element in straight while trying to align it into the opening. Do not over-tighten the heating element; the gasket will do the work. There’s no set torque value, so my recommendation is to add a ¼-turn after snugging the element against the tank. The whole process should take no more than 30 minutes.

Checking for Leaks
Open the hookup spigot or turn on the demand pump to pressurize the system, then open a hot-water faucet inside the RV to purge air in the system. Outside, keep an eye on the bottom of the gasket to ensure there are no droplets forming. Re-connect the black and white wires and install the cover that was removed for testing. The cover has a gasket around it and sometimes it can tear. It’s not a major problem if the gasket isn’t airtight; you can hold it in place with silicone while positioning the cover. Once you’re sure the tank is full of water, turn on the switch(es) and wait for the water to get hot. I tested the new heating element with the induction ammeter after it was installed and it was drawing 9.8 amps, so I was confident it was going to get hot, which it did. Again, never operate the heating element without water in the tank.

I couldn’t believe the amount of corrosion and water deposits on the heating element; it could not have been efficient at that point since it had to heat up all the corrosion and other deposits before getting to the water. I recommend replacing the heating element every five years if it’s under full-time service to ensure optimum performance (you can likely extend that replacement interval if the RV spends significant time in storage). Since the process is so simple, it doesn’t hurt to pull the element out every few years and inspect its condition.

Occasionally, simple, inexpensive projects reap big rewards. This is one of them.

technician uses a induction ammeter to check the current
Check for current on either the white or black wire using an induction ammeter. The element should be drawing close to 10 amps. If there’s zero amperage, the element is burned out.
a screw on the heating element is loosened to remove a wire

Loosen the screws on the heating element to remove the wires. There’s no need to record wire position because the element is not polarized. These screws may become corroded and be difficult to loosen without an impact driver or large screwdriver.

a large ½-inch-drive ratchet handle is used to apply enough torque to break loose the heating element
You’ll need a large ½-inch-drive ratchet handle to apply enough torque to break loose the heating element. If you don’t have a ½-inch-drive breaker bar, a length of pipe will suffice.
with the new element in one hand, the technician removes the old one
the technician tightens the new element with a ratchet handle
If the tank was not drained before starting this project, make sure the new element is in your other hand and ready to be inserted into the tank immediately after removing the old one. Plan on getting your shoes wet, but if the pressure relief valve is closed the water flow is manageable.
the white wire is reconnected to the new element

Once the new element is in place, you’ll need to reconnect the black and white wires. Make sure the screws are tight enough to prevent the wires from coming loose, which can lead to wire damage.

If the tank was not drained before starting this project, make sure the new element is in your other hand and ready to be inserted into the tank immediately after removing the old one. Plan on getting your shoes wet, but if the pressure relief valve is closed the water flow is manageable.
Once the new element is in place, you’ll need to reconnect the black and white wires. Make sure the screws are tight enough to prevent the wires from coming loose, which can lead to wire damage.
the technician holds the old heating calcium deposit element
technician gestures to the gasket of the heating element
The old heating element was covered with calcium deposits and most likely very inefficient. Amazingly, this element was still working but its days were numbered. The gasket at the base of the threads prevents water leakage. Teflon tape or pipe dope is not needed, and overtightening will just damage the gasket.
a heating element rests on a surface
Although there are several aftermarket heating elements available, to assure the best quality use the one made by Suburban. The cost difference is not substantial.
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